Click on a question to see the response, click again to close.What is the condition of the coins?
The coins we sell are "Circulated" meaning they have been in general use at some time. They will not be in perfect condition. The exception to this are the Campaign for Liberty Collector Coin and the Von Mises Collector Coin, these coins are new and uncirculated. For more details or to purchase other coin grades, please contact a Midas Resources Broker at 1-800-686-2237.
You can expect your order to arrive within 6 Weeks. Many times orders will arrive very quickly, but during times of high volume or during the holidays, shipping can be delayed. If you have not received your order in 6 weeks, please feel free to call one of our brokers to inquire on the status of your order. 1-800-686-2237
All orders are final and non-refundable. We are unable modify a transaction after it has been confirmed. Please double check your order before you finalize your purchase and if you have questions please call one of our brokers at 1-800-686-2237.
When you purchase gold or silver coins, you are entering into a binding trade agreement. Unlike traditional products, such as clothing or household goods, there is not a large mark-up. Gold and silver are susceptible to market fluctuations and markets change by the minute, when you make a purchase you are locking in a price based on the market price at that time. All trade agreements are final and binding.
Yes, we can deliver to P.O. boxes. The Post Office will leave you a notice and you will have to sign for the package.
Midas Resources has had a perfect track record of shipping with the U. S. Postal Service. We have not had these results with other carriers. USPS offers excellent service, as well as insurance that covers our products. All orders are packaged discreetly in a plain brown box fully taped with brown packing tape. They are labeled from M.R.I. (acronym for Midas Resources, Inc.), and visually appear to be a shipment of machine parts.
Restricted delivery offers the highest level of secure shipping, insuring that the order is only delivered to the person who placed the order. With the value of gold and silver, we want to be sure that you and only you receive your order. This is also a requirement of some credit card companies when used for the purchase of gold/silver. If you do not want restricted shipping you may call 1-800-686-2237 and place an order by phone with a broker, but all online orders must be shipped "Restricted Delivery" without exception.
Yes but only with orders placed directly with a broker. We can not deliver orders placed with a credit card in any name other than the person whose name appears on the card. (see "Why do you ship "Restricted" mail?" above) This is a requirement of some credit card issuers when a credit card used for the purchase of gold/silver. With the value of gold and silver, online orders can be very susceptible to fraud, and this is one of the ways of preventing fraud. If you want to ship your order in another person's name or to another person, you may call 1-800-686-2237 and place an order by phone with a broker, but you will not be able to use a credit card to do so.
Yes, your order is insured for the full amount through the US Postal Service. This is part of the shipping and handling charge you pay.
No, we do not have minimum purchase requirements. You should be advised however, that the minimum shipping on orders is $25.50. This may be something you want to take into consideration when placing a small order.
Supply and demand problems occasionally occur in our business. We will fulfill your order within the time frame promised or we will notify you and submit a refund of the amount paid for the items we are unable to deliver. Even if the price continues to rise, your price is locked in. Should the value of your items decrease in that time period, you will not be entitled to any market gain.
No, the "spread", or difference between the buying and selling prices allows dealers to stay in business and is much the same as when banks charge more interest for loans than they pay for savings accounts. The precious metals bullion business is a very competitive one, and the profit margin, or spread, is very small compared to almost any other inventory business.
Absolutely. When bullion prices go up, that just means that bullion demand has increased and prices are higher relative to the dollar. We buy bullion at those higher prices because our customers will be paying us higher prices.
Midas Resources does not collect taxes when your order is shipped outside the state of Minnesota. If shipped to a Minnesota address, MN state taxes will be applied as required by law.
Midas Resources uses Authorize.Net to process all it's online transactions. Authorize.Net utilizes industry-leading technologies and protocols, such as 128-bit Secure Sockets Layer (SSL) and are compliant with a number of government and industry security initiatives. They insure secure transactions utilizing AVS. AVS compares the billing address provided in a transaction with the cardholder's address on file at the credit card issuing bank. Your credit card information is never submitted to or stored on Midas Resources/GCN servers. You are taken to Authorize.Net's secure servers to finalize the payment of the order. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the secure.authorize.net address of the payment page. After the completion of the transaction you are redirected back to our website.
Authorize.Net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. More merchants trust Authorize.Net than any other payment gateway to process their e-commerce transactions securely. For more information about Authorize.Net's secure transaction processing, please visit the Authorize.Net web site.
These are the only coins we can guarantee that we can get on a regular basis. Many other coins are not readily available and from time to time can be difficult to get. Midas Resources' brokers will be happy to help you place an order for other gold or silver coins and bars. Call one of our brokers today at 1-800-686-2237.
Credit card transactions may be declined for a number of reasons. Your credit card issuing bank may not have approved the transaction. This could be for insufficient funds, frozen account status, invalid credit card number or expiration date, etc. Unfortunately the card issuing bank does not provide additional details regarding the reason for the decline. You will need to contact your card issuing bank for more information. It is also possible that you entered in the wrong billing address. Please double check the billing address for accuracy.
Midas Resources can and does ship outside of the continental United States. For reasons such as customs regulations and security, we must speak to you by phone to cover details that cannot be covered online. Any of Midas Resources' brokers will be happy to help you place an order for delivery out of the U.S. You can call us at 1-800-686-2237 or E-Mail Midas Resources (We are in the Central Time Zone of the United States)
Regardless of how many books you order or how many seperate orders you place for multiple books, we only offer one free coin per person/household. Once a person/household has received a free coin they are ineligible to recieve the free coin offer. This is stated through out the shopping cart process.
From time to time we offer special incentives to buying, like a free DVD or Book when you purchase specified coins. With the narrow margins on precious metals, we cannot offer this to more than one per household and/or person. We do understand that you may wish to purchase these special deals for yourself and for others in your family as gifts, but we simply are not able to do this. We apologize for the inconvenience. If you do attempt to place more than one order for a special offer and you have purchased the same special offer prior, we will reject all new orders placed that include this offer and refund the money back to your credit card, even if you have the order shipped to a different address.